# Account settings

Every group in Account settings: Profile, Security, Notifications, Billing & credits and Your data, with what you can and cannot change in each.

Account settings open as a full-screen overlay over the dashboard. Open them from the gear at the foot of the left panel, from the account menu, or with `g` then `s`. Press the X or Esc to go back to where you came from, or to **Websites**. The five groups are Profile, Security, Notifications, Billing & credits and Your data.

## Profile

| Row | What you can do |
| --- | --- |
| Name | Edit it in place, up to 80 characters. **Save** appears only once the name has changed, and Esc puts the old name back. The page says "Shown in your account menu and on emails we send you." A toast confirms "Name saved". |
| Email | Read-only. The page says "Contact support to change your email." See [Help & Support](https://www.uova.com/help/getting-started/help-and-support). |
| Sign-in methods | Shows how you sign in, such as email or Google. |

Your avatar shows your initials. Uploading a profile photo is not supported.

## Security

Three groups: your password, two-factor authentication, and Sessions with **Sign out** for this device and **Sign out everywhere**. The steps and messages are in [Sign-in and security](https://www.uova.com/help/account/sign-in-and-security).

## Notifications

Emails about your live sites go to the address you sign in with, or to the recipient set on a form. Each live site has its own group of three switches, all on by default. Sites that are not live are not listed: the page says "Publish a site to set up email notifications." With more than one live site, an **All live sites** group at the top sets a switch everywhere at once and shows "on for n of m" when sites differ.

| Switch | What you get |
| --- | --- |
| New message email | "When someone sends a message through one of your forms. Messages still arrive in your Inbox when this is off; spam is never emailed." |
| Weekly digest | "On Mondays, after a week with visits: visitors, top pages and new messages." |
| Traffic alerts | "Checked each morning: a sudden drop or spike in visitors." |

See [Emails from UOVA](https://www.uova.com/help/faq/emails-from-uova) for exactly when each one is sent.

## Billing & credits

The pane has six parts: **Plan** (with **Manage billing**, which opens the Stripe portal for your card, invoices and cancelling), **Credits**, **Plans** (change plan, with a price preview before anything is charged), **Credit usage**, **Credit history** and **Invoices**. The Credits part notes that monthly credits reset on the 1st (UTC), and that bought credits never expire and are spent after the month's allowance. Details are in [Subscribe, change plan or cancel](https://www.uova.com/help/billing/manage-subscription).

## Your data

| Action | What happens |
| --- | --- |
| Export your data | Downloads a JSON file of your sites, published pages, form messages, domains, plan and AI history, and shows "Your export is downloading". You can run it 10 times an hour. |
| Delete account | Opens "Delete your account?": your account, your sites and everything in them are deleted for good, and your published sites stop working. You type DELETE to confirm. The deletion happens at once and cannot be undone. |

> **Cancel before you delete:** While a paid subscription is active, deletion is refused with "You have an active subscription. Please cancel it from Manage billing first, then delete your account." Cancel in **Manage billing**, then delete.

## Site settings are separate

Settings that belong to one site (General, Domain, Code, Versions, Danger zone) are in that site's own panel. See [Your sites and projects](https://www.uova.com/help/account/websites-and-projects).

## Limits

- You cannot change your email yourself.
- No profile photo upload.
- No team settings or collaborators.
- No sessions list: you can sign out of this device or of all of them.

**How do I change the email on my account?**

Contact UOVA support. The Profile page does not let you edit it.

**Where do I download an invoice?**

In Account settings > **Billing & credits** > **Invoices**, or in the Stripe portal behind **Manage billing**.

**Why can I not delete my account?**

A paid subscription is active. Cancel it first.

**Can I take a copy of my data before I delete the account?**

Yes. **Export your data** in Your data downloads a JSON file. Deletion is immediate, so export first.

Source: https://www.uova.com/help/account/settings