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Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing or using the UOVA platform, including our website at uova.com, any associated subdomains, mobile applications, APIs, and services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you must not access or use the Service. We reserve the right to modify these Terms at any time. Continued use of the Service after any modifications constitutes your acceptance of the revised Terms. We will notify you of material changes via email or through a prominent notice on the Service at least thirty (30) days before the changes take effect.

2. Eligibility

You must be at least 16 years of age to use the Service. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. By using the Service, you represent and warrant that you meet these eligibility requirements.

The Service is not directed to children under the age of 13 (or under 16 in the European Economic Area). We do not knowingly collect personal information from children under these age thresholds. If we learn that we have collected personal data from a child under the relevant age, we will take steps to delete such information promptly.

3. Description of the Service

UOVA provides a comprehensive digital platform consisting of the following core services:

Website Builder — A visual drag-and-drop website creation tool that allows you to design, build, publish, and host websites. This includes access to professionally designed templates, custom domain management, SEO tools, and responsive design capabilities.

AI Studio — An AI-powered creative suite that enables you to generate images and videos using advanced artificial intelligence models. This includes text-to-image generation, text-to-video generation, image upscaling, background removal, and other AI-assisted creative tools.

Collaboration Tools — Team features that allow multiple users to work on projects simultaneously, including shared workspaces, role-based permissions, commenting, asset libraries, and project management tools.

Domain Services — Domain name registration, transfer, and management services, including DNS configuration, SSL certificates, and custom domain mapping to published websites.

Hosting Services — Web hosting for websites created on the platform, including CDN distribution, automatic SSL, and subdomain hosting under the uova.io domain.

We may modify, suspend, or discontinue any part of the Service at any time with reasonable notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

4. Account Registration and Security

To access certain features of the Service, you must create an account. When you register, you agree to provide accurate, current, and complete information and to update this information as necessary to keep it accurate and complete.

You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to protect your account credentials.

You may not create more than one account per person without our prior written consent. We reserve the right to suspend or terminate accounts that we reasonably believe violate these Terms or are being used for fraudulent purposes.

5. Acceptable Use Policy

You agree not to use the Service for any purpose that is unlawful or prohibited by these Terms. Without limiting the generality of the foregoing, you agree not to:

  • Upload, post, or transmit any content that is defamatory, obscene, pornographic, abusive, threatening, harassing, hateful, or that promotes violence, discrimination, or illegal activities.
  • Use the Service to infringe upon the intellectual property rights, privacy rights, or other legal rights of any third party.
  • Use the Service to distribute malware, viruses, worms, trojan horses, or other harmful or destructive code.
  • Attempt to gain unauthorized access to the Service, other accounts, computer systems, or networks connected to the Service.
  • Use the Service for phishing, spamming, or other fraudulent or deceptive practices.
  • Use automated systems, bots, or scripts to access the Service in a manner that exceeds reasonable use or that places an undue burden on our infrastructure.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any part of the Service.
  • Resell, sublicense, or commercially exploit the Service without our prior written authorization.
  • Use the AI Studio to generate content that depicts real persons without their explicit consent, that could be used for deepfakes or misinformation, or that violates any applicable law or regulation.
  • Create websites that impersonate other brands, persons, or entities, or that are designed to deceive visitors.
  • Use the Service in any manner that could disable, overburden, damage, or impair the Service or interfere with any other party's use of the Service.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including removing the offending content, suspending or terminating the violator's account, and reporting such activity to law enforcement authorities.

6. User Content and Ownership

"User Content" means any text, images, videos, audio, graphics, designs, code, data, and other materials that you upload, create, generate, publish, or otherwise make available through the Service, including but not limited to website content, AI-generated outputs, and creative projects.

You retain all ownership rights in your User Content. By uploading or creating User Content on the Service, you grant UOVA a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, perform, and display your User Content solely for the purposes of operating, maintaining, improving, and providing the Service to you and other users. This license terminates when you delete your User Content or your account, except to the extent that copies remain in our backup systems or as required by law.

You represent and warrant that: (a) you own or have the necessary rights, licenses, consents, and permissions to use and authorize UOVA to use your User Content as described herein; (b) your User Content does not infringe, misappropriate, or violate the intellectual property rights, privacy rights, publicity rights, or any other legal rights of any third party; and (c) your User Content complies with these Terms and all applicable laws and regulations.

We do not claim ownership of User Content. However, we reserve the right to remove any User Content that we determine, in our sole discretion, violates these Terms or any applicable law, or that is otherwise objectionable.

7. AI-Generated Content

The AI Studio feature allows you to generate images, videos, and other creative content using artificial intelligence models ("AI-Generated Content"). You acknowledge and agree to the following terms regarding AI-Generated Content:

Ownership — Subject to the terms herein, you are granted a license to use AI-Generated Content created through your account for personal and commercial purposes, including in websites built on the platform, marketing materials, and social media. The intellectual property status of AI-generated content varies by jurisdiction and is an evolving area of law. We make no representations regarding copyright ownership of AI-Generated Content.

No Exclusivity — AI models may produce similar or identical outputs for different users who provide similar inputs. You acknowledge that AI-Generated Content is not guaranteed to be unique, and other users may receive substantially similar outputs.

Prohibited Uses — You may not use AI-Generated Content to create deepfakes, generate non-consensual intimate imagery, produce content depicting minors in harmful or inappropriate contexts, impersonate real individuals, create misleading political content, or engage in any activity that violates applicable laws, regulations, or third-party rights.

Model Limitations — AI-Generated Content is produced by third-party machine learning models. We do not guarantee the accuracy, quality, appropriateness, or fitness for any particular purpose of AI-Generated Content. You are solely responsible for reviewing and ensuring that any AI-Generated Content you use is appropriate and lawful.

Third-Party Model Terms — AI generation features may be powered by third-party providers such as OpenAI, Replicate, and others. Your use of AI-Generated Content is also subject to the terms and acceptable use policies of the underlying model providers. We may change AI model providers at any time without notice.

UOVA reserves the right to monitor AI prompts and outputs to prevent misuse, enforce acceptable use policies, and comply with legal obligations. We may refuse to generate content that violates our policies or the policies of our AI model providers.

8. Intellectual Property

The Service and its original content, features, and functionality — including but not limited to the UOVA brand, logo, website builder engine, template designs, user interface, APIs, documentation, and all underlying software — are and will remain the exclusive property of UOVA, Inc. and its licensors. The Service is protected by copyright, trademark, trade secret, patent, and other intellectual property laws of the United States and foreign jurisdictions.

The UOVA name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of UOVA, Inc. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Service are the trademarks of their respective owners.

Templates — UOVA templates are licensed, not sold. You receive a non-exclusive, non-transferable license to use templates as starting points for your projects. You may customize, modify, and publish websites based on our templates. You may not redistribute, resell, or sublicense our templates in their unmodified form or as competing template products.

Open-Source Components — Certain components of the Service may include or be derived from open-source software. Each open-source component is subject to its respective license, which may be found in our documentation or source code.

9. Payments, Subscriptions, and Billing

Certain features of the Service require a paid subscription. By subscribing to a paid plan, you agree to the following:

Subscription Plans — We offer various subscription tiers (Free, Pro, Business, Enterprise) with different features and usage limits. The specific features, pricing, and limits for each plan are described on our pricing page and may be updated from time to time.

Billing Cycle — Subscriptions are billed in advance on a monthly or annual basis, depending on the plan you select. Annual subscriptions are billed for the full year at the time of purchase.

Payment Processing — All payments are processed by Stripe, Inc. By providing your payment information, you authorize us and Stripe to charge the applicable fees to your selected payment method. You agree to Stripe's terms of service and privacy policy.

Automatic Renewal — Subscriptions automatically renew at the end of each billing cycle unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.

Refund Policy — Monthly subscriptions: no refunds for partial months. Annual subscriptions: you may request a full refund within fourteen (14) days of the initial purchase. After this period, annual subscriptions are non-refundable. Refund requests should be directed to billing@uova.io.

Price Changes — We may change subscription prices from time to time. Any price changes will take effect at the start of your next billing cycle. We will notify you at least thirty (30) days in advance of any price increase.

Taxes — All fees are exclusive of applicable taxes (e.g., VAT, sales tax, GST). You are responsible for all taxes associated with your use of the Service, except for taxes based on UOVA's income.

Failed Payments — If a payment fails, we may retry the charge and/or suspend your access to paid features until the payment is successfully processed. We will notify you via email of any failed payment and provide a reasonable grace period before suspending services.

10. Website Hosting and Domain Services

When you publish a website through UOVA, we provide hosting services subject to the following terms:

Hosting — Published websites are hosted on our infrastructure powered by Vercel and Cloudflare. We strive to maintain high availability but do not guarantee uninterrupted access. Hosting is provided as part of your subscription and is not sold separately.

Subdomains — Free accounts may publish websites under the uova.io subdomain (e.g., yoursite.uova.io). We reserve the right to reclaim subdomain names that are inactive, infringing, misleading, or that violate our acceptable use policy.

Custom Domains — Paid subscribers may connect custom domain names to their published websites. Domain registration services are provided through third-party registrar partners. Domain registration is subject to the registrar's terms and ICANN policies.

SSL Certificates — We automatically provision SSL/TLS certificates for all published websites, including custom domains. Certificates are provided at no additional cost and are managed automatically.

Bandwidth and Storage — Each subscription plan includes specific bandwidth and storage allowances. If you exceed your plan's limits, we may throttle your website's performance or ask you to upgrade to a higher-tier plan. We will notify you before taking any such action.

Content Responsibility — You are solely responsible for the content published on your website. We do not pre-screen user websites but reserve the right to remove or disable access to any website that violates these Terms, applicable law, or the rights of third parties.

11. Team and Collaboration Features

Business and Enterprise plans include team collaboration features. The account owner ("Admin") is responsible for managing team members and their permissions. By inviting team members, the Admin agrees to the following:

  • The Admin is responsible for ensuring that all team members comply with these Terms.
  • The Admin may assign roles and permissions, including the ability to create, edit, publish, and delete projects.
  • Team members must have their own accounts and accept these Terms independently.
  • The Admin is responsible for the actions of all team members within the team workspace.
  • Removing a team member revokes their access to the team workspace but does not delete their personal UOVA account.
  • Shared assets within a team workspace are owned by the organization, not individual team members, unless otherwise agreed in writing.

12. Service Availability and Modifications

We strive to maintain the Service at high availability, but we do not guarantee uninterrupted, error-free, or secure access. The Service may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. We are not responsible for any delays, delivery failures, or other damage resulting from such problems.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. For material changes that adversely affect paid subscribers, we will provide at least thirty (30) days' advance notice and, where applicable, a pro-rata refund for the unused portion of your subscription.

We may also perform scheduled maintenance that requires temporary downtime. We will endeavor to schedule such maintenance during off-peak hours and will provide advance notice when practicable.

13. Termination

You may terminate your account at any time through your account settings or by contacting support@uova.io. Upon termination by you, your right to use the Service will cease immediately.

We may suspend or terminate your account or access to the Service at any time, with or without cause and with or without notice, including but not limited to:

  • Violation of these Terms or any referenced policies.
  • Fraudulent, abusive, or illegal activity.
  • Failure to pay applicable fees after a reasonable grace period.
  • Extended inactivity (free accounts inactive for more than twelve (12) consecutive months).
  • At the request of law enforcement or government agencies.
  • Unexpected technical or security issues.

Upon termination, we will make your data available for export for a period of thirty (30) days, after which we may delete your data in accordance with our data retention policies. We are not obligated to maintain or provide copies of your data after this period. Provisions of these Terms that by their nature should survive termination (including but not limited to ownership, liability, indemnification, and dispute resolution) shall survive.

14. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UOVA DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, UOVA DOES NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS; OR (E) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

AI-GENERATED CONTENT IS PROVIDED WITHOUT WARRANTY OF ANY KIND. AI OUTPUTS MAY CONTAIN ERRORS, INACCURACIES, BIASES, OR INAPPROPRIATE CONTENT. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING AND VERIFYING ALL AI-GENERATED CONTENT BEFORE USE.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL UOVA, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF UOVA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL UOVA'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SERVICE EXCEED THE GREATER OF: (A) THE AMOUNTS YOU HAVE PAID TO UOVA IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR FRAUDULENT MISREPRESENTATION.

16. Indemnification

You agree to indemnify, defend, and hold harmless UOVA, its affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; or (e) your violation of any rights of a third party, including intellectual property rights, privacy rights, or publicity rights.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

17. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Informal Resolution — Before filing any claim, you agree to try to resolve the dispute informally by contacting us at legal@uova.io. We will try to resolve the dispute informally within sixty (60) days. If the dispute is not resolved within that period, either party may proceed as described below.

Binding Arbitration — Any dispute, controversy, or claim arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures. The arbitration shall be conducted in San Francisco, California, unless you and UOVA agree otherwise. The arbitrator's decision shall be final and binding.

Class Action Waiver — YOU AND UOVA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Exceptions — Nothing in this section shall prevent either party from seeking injunctive or other equitable relief in court for intellectual property infringement or misappropriation. Claims involving amounts less than $10,000 may be brought in small claims court.

Opt-Out — You may opt out of this arbitration agreement by sending written notice to legal@uova.io within thirty (30) days of first accepting these Terms. If you opt out, the dispute resolution and governing law provisions below shall apply.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. To the extent that arbitration does not apply, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in San Francisco County, California.

For users in the European Economic Area, United Kingdom, or Switzerland: these Terms do not affect your mandatory consumer protection rights under the laws of your country of residence. You may bring legal proceedings in your country of residence, and the mandatory consumer protection laws of your country of residence shall apply.

19. General Provisions

Entire Agreement — These Terms, together with the Privacy Policy, Cookie Policy, Copyright Policy, and any additional terms referenced herein, constitute the entire agreement between you and UOVA regarding the Service and supersede all prior agreements, understandings, and communications.

Severability — If any provision of these Terms is held to be unenforceable or invalid, that provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Waiver — Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of UOVA.

Assignment — You may not assign or transfer these Terms or your rights hereunder, in whole or in part, without our prior written consent. We may assign these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets.

Force Majeure — UOVA shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, acts of war or terrorism, labor disputes, government actions, power failures, internet or telecommunications failures, or cyberattacks.

Notices — We may provide notices to you via the email address associated with your account or through a prominent notice on the Service. You may provide notices to us at legal@uova.io. Notices are deemed delivered when sent by email or when posted on the Service.

20. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through a prominent notice on the Service at least thirty (30) days before the changes take effect. For non-material changes, we may update the "Last Updated" date at the top of these Terms without additional notice.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and may terminate your account.

21. Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@uova.io
  • Support: support@uova.io
  • Mailing address: UOVA, Inc., 548 Market St #36879, San Francisco, CA 94104, United States
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