Buy more credits
Credit packs add credits to your account for a one-time card payment. They never expire and are spent after your monthly allowance. See the four packs, where to buy one and what you see.
For the complete documentation index, see llms.txt. This page is also available as Markdown.
#The four packs
| Pack | Price (USD) | Price per 1,000 credits | What the window shows (whole generations) |
|---|---|---|---|
| 5,000 credits | $10 | $2.00 | 34 Nano Banana 2 images or 4 Kling 3.0 clips |
| 15,000 credits (pre-selected) | $27 | $1.80 | 102 images or 12 clips |
| 40,000 credits | $65 | $1.625 | 272 images or 34 clips |
| 100,000 credits | $149 | $1.49 | 680 images or 86 clips |
#How packs behave
- Bought credits go into a wallet on your account and do not expire. The window says "A one-time charge. Bought credits don't expire and are used after your monthly credits."
- They are spent only after the month's plan allowance is used. A charge that the monthly allowance cannot cover fully is split: the allowance first, the wallet for the rest. If the wallet cannot cover the rest, the action is refused and nothing changes.
- A pack is a single card charge. It does not renew and does not change your plan.
- If a failed generation is refunded, the credits go back to your wallet first, up to what the wallet paid that month, and any remainder restores your monthly allowance.
- If a pack charge is refunded in Stripe, the refunded share of credits is taken back out of your wallet. The wallet cannot go below zero.
#Where to buy a pack
- On the Lock-in chat page at /studio/chat, the top right shows your balance and Buy credits. On a phone, Buy credits is at the foot of the chat drawer.
- In the Studio sidebar on chat pages, the credits meter has a Buy credits link. It opens the same window through
/studio/chat?credits=buy. - In account settings, Billing & credits has a Credits section with the four packs as a list and a Buy button.
#Buy a pack
Step 1: Sign in
Packs are bought on a signed-in account. Signed out, the window says "Sign in to buy credits."
Step 2: Open the Add credits window
Use Buy credits in one of the places above. The window lists the four packs, each with its credits and price.
Step 3: Choose a pack
The 15,000-credit pack is selected when the window opens. Use the arrow keys or select a row to change it.
Step 4: Select the Buy for button
The button shows the price of the selected pack, for example Buy for $27, and reads "Opening checkout..." while it works. UOVA then opens Stripe Checkout, where you pay by card. From account settings the button reads Buy 15,000 credits · $27.
Step 5: Return to UOVA
After you pay, Stripe returns you to the Lock-in chat. The credits arrive as soon as the payment clears. If you cancel, you return to the chat and nothing is charged.
#If the window shows an error
| Message under the Buy button | What it means |
|---|---|
| Credit packs aren't available yet | Packs are not switched on for the account at that moment. Nothing was charged. Plans still work, so you can change plan from Subscribe, change plan or cancel. |
| Payments are not available right now | Card payments are unavailable at that moment. Nothing was charged. Try again later. |
| Checkout failed | Stripe Checkout could not be created. Nothing was charged. Try again. |
| Checkout couldn't open. Try again in a moment. | The request did not return a checkout address. Try again. |
| Checkout couldn't open. Check your connection and try again. | The request could not reach UOVA. |
| Too many requests. Please slow down. (in the window) or Too many tries. Wait a minute and try again. (in account settings) | Buying is limited to 5 attempts a minute. |
#Pack or plan
A pack suits an occasional heavy month: its credits wait in your wallet until your allowance is gone. A plan gives a new allowance every month, and is also what unlocks custom domains and removing the UOVA badge. A pack does neither. Per 1,000 credits, Basic on annual billing works out to $0.667 ($144 for 12 months of 18,000 credits), against $1.49 to $2.00 in a pack.
#Limits
- Card payments only.
- No promo or discount codes.
- Credits have no cash value, cannot be transferred, and are non-refundable. See Refunds, taxes and invoices.